Switchvox - Updates
Table of Contents
This tool displays the following information about Switchvox:
Current System Info
Current Version. Version of Switchvox software installed with a link to the Release Notes.
Maximum User Extensions. Total number of extensions and number currently being used.
Phone Feature Packs. Total number of feature packs and number currently being used. Phone Feature Packs let you easily configure your phones for use with Switchvox, and offer great tools for customizing your phones. You need one Phone Feature Pack per SIP phone. See your reseller for instructions on purchasing and activating more Phone Feature Packs. If you purchased your phones with Switchvox, then each phone already has its own Phone Feature Pack and is already configured for use with Switchvox. Phone Feature Packs are not necessary for any other type of extension.
A Switchvox Phone Feature Pack offers the following features:
Customized phone displays. Customize some of the information displayed on your phone. See the Switchvox Extension-Owner User Guide.
Status Indicators. Set a line status indicator light on your phone. This can show whether a call is waiting in a parking lot, or whether you are logged into a queue. See “Status Indicator” in the Switchvox Extension-Owner User Guide.
Distinctive Ringtones. Set the audio file of your choice to ring on incoming calls, depending on the caller. See the Switchvox Extension-Owner User Guide.
Auto-answer. Set an automatic answer in Intercom mode, depending on your caller. See the Switchvox Extension-Owner User Guide.
Combine Ringtones and Auto-answer. Combine a ringtone and auto-answer, depending on the caller. See the Switchvox Extension-Owner User Guide.
Phone Applications. Access many of the Switchvox features right from your phone. The Phone Features available on your phone vary, depending on the type of phone you have.
General Options are available on snom and Polycom phones.
Other features are only available on Polycom phones. If you have a newer Polycom phone with three or more lines (e.g., the VVX 1500 or SoundPoint 450, 550, 560,650, or 670) you should be able to take full advantage of your Phone Feature Pack. Other Polycom phones may not offer all of the features.
If you use Switchvox remotely (your phone is not on the same network as Switchvox), you will not see Switchvox Caller Profiles.
Subscription Expiration. If your Switchvox subscription is about to expire, then you will see alerts and options to renew your subscription. If you renew your subscription, those alerts go away. Or, you can turn the alerts off at any time. If the
Available Updates
Updates. If no Updates are displayed, then you already have the newest version of the software. If Updates are displayed, each update has two actions: Download, and Download and Apply.
Download. This option downloads the update to Switchvox with a progress indicator so that you can see how long it will take. After the download is complete, the update is ready to be applied, and the button Apply This Update appears, You can apply the update whenever it is convenient. After you apply an update, the files for that update, and any previous updates that you may have downloaded, are removed from Switchvox.
Download and Apply. If you click Download and Apply, the update is downloaded to Switchvox and immediately applied.
Obsolete Updates. Lists obsolete updates.