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Telephony Cards - What do I do if my 24 port analog card doesn't fit properly in my 300 or 400 series appliance?

Effective September 30, 2026, all Sangoma Telephony cards will reach End of Sale and therefore will no longer be available for purchase.

Effective September 2028, these products will reach End of Life. After this date, regular updates, maintenance, and technical support will be discontinued in accordance with our product lifecycle policy.

For a complete list of the affected SKUs, click HERE.

Telephony Cards - What do I do if my 24 port analog card doesn't fit properly in my 300 or 400 series appliance?

If you have a 300 or 400 series Switchvox appliance and a Sangoma 24 port telephony card and the card sags down at the end you can do the following:

  1. Check the accessory kit included in the box with the appliance

  2. You should find a set of nylon stand offs (pictured below)

  3. Attached these to the end of the card and it will sit straight in the server

    1. Below is a picture of the nylon stand offs:

      rtaImage - 2024-09-24T144511.345.jfif

    2. Below is a picture of the issue without the stand offs attached:

      rtaImage - 2024-09-24T144532.602.jfif