TeamHub V3.6.1 - Release Notes - August 5, 2025

Users can now manage how incoming calls are handled during an active call. Two new options are available under TeamHub > Settings > Talk Settings > Call Preference:

·         Auto-decline new calls while already on a call

·         Play a single beep instead of a full ring for incoming calls

These settings help minimize interruptions while maintaining awareness of incoming calls. For configuration instructions, reference the appropriate guide below:

• https://sangomakb.atlassian.net/wiki/spaces/TeamHub/pages/764542977

• https://sangomakb.atlassian.net/wiki/spaces/TeamHub/pages/333840385

Users will now be able to receive incoming call notifications in TeamHub Talk on both desktop and web platforms. This enhancement ensures that important business calls are not missed, even when the app is minimized or running in the background.

As part of this update, users can configure their preferences under:
Settings > Talk Settings > Alerts/Sounds > Calls > Incoming Calls,
where they will have the option to enable or disable both Banner and Sound notifications.

For configuration instructions, reference the https://sangomakb.atlassian.net/wiki/spaces/TeamHub/pages/764542977

Warm Transfers now work correctly without requiring a site prefix when dialing internal extensions on the same site. The button remains visible and functional throughout the transfer process.

Users will now be able to see a clear on-screen indication when a call is being barged or whispered directly within the call card interface in TeamHub Talk. Previously, these notifications were only delivered through browser alerts, which could be missed if notifications were disabled. With this update, a visible message will appear in the call window itself, ensuring users are always aware when a supervisor has joined the call in either barge or whisper mode. This enhancement provides greater transparency and awareness during active calls.