TeamHub V3.6.3 - Release Notes - October 9, 2025

Release Overview

This release enhances usability, visibility, and call management efficiency across TeamHub Talk. One of the highlights of this release is the new Drag-and-Drop Call Transfer, enabling faster and more intuitive call routing with flexible settings. In addition, users will experience a cleaner interface, improved call log visibility, and enhanced customization options, making everyday workflows smoother and more efficient.

New Features and Improvements:

New Features	Business Voice Impact	CommUnity Impact

New Features	Business Voice Impact	CommUnity Impact
Drag-and-Drop Call Transfer A new drag-and-drop call transfer option has been introduced to simplify how users route active calls. This enhancement improves transfer speed and usability, supported by new customizable settings. Added a Call Transfer Settings panel under Talk > Settings > Call Transfer. Users can now choose a default transfer mode: Blind, Attended, or Voicemail. Introduced a Transfer Style option to switch between Traditional and Drag-and-drop transfer methods For configuration instructions, reference the appropriate settings guide below: Business Voice - TeamHub Talk Settings Guide CommUnity - TeamHub Talk Settings Guide For user instructions, reference the following guides: TeamHub Talk User Guide TeamHub Talk - How to Transfer a Call
Customizable Tab Order in TeamHub Talk Users can now personalize their Talk workspace by customizing the order of tabs. This enhancement allows them to prioritize the views they use most, such as Call Log, Externals, or Voicemail, for a more efficient and tailored experience. Drag-and-drop customization to reorder both primary tabs (Contacts, Call Log, Voicemail, Recordings, Parked) and secondary tabs (Favorites, Internal, External) User preferences are saved automatically, maintaining the preferred layout across sessions.
Removed “Email Attachments” Toggle for Voicemail The “Email Attachments” toggle under Talk Settings > Voicemail > Voicemail Notifications is now hidden for BV users. In BV, voicemail email notifications always include audio file attachments, regardless of this setting. Since the toggle had no functional impact, it has been removed to simplify the user experience.
Improved Call Log Column Display for Better Visibility Enhanced the Call Log view in TeamHub Talk (Web and Desktop) to make better use of available space and improve visibility of Caller ID and Ring Group names. Previously, long entries were truncated due to fixed column widths, making it difficult to view full caller information. This update optimizes column sizing to reduce truncation and ensure key details, such as caller ID and ring group names, remain visible across various screen sizes and resolutions.
UI Enhancements in Talk We refined the Talk interface to improve visual consistency and usability across tabs. Updates include: Adjusted spacing and alignment for dial pad and contact elements Reduced empty space on smaller screens for better layout balance Applied consistent button and tag styles across Contacts, Call Log, Voicemail, and Recordings tabs Standardized text capitalization and component encapsulation to align with design guidelines Updated action buttons for clarity and consistency.
Spy Feature – Improved Icon Clarity We have updated the Spy feature icon to make it more intuitive and recognizable. This enhancement improves usability and ensures users can easily identify and access call-monitoring functionality in TeamHub Talk for CommUnity.