Switchvox - How to enable call transfer on an Analog phone

If you are having problems transferring a call using an analog phones configured through an FXS channel group, modify the channel group and make the following changes.

1. Go to Setup > Call Routing > Channel Groups

2. Modify FXS Channel Group for the analog extensions

3. Make the following changes:

   • Call Waiting: YES

   • Transfer: YES

   • If you are still having problems, try Relax DTMF Recognition set to YES.  Test thoroughly as this setting may make it worse