Overview
HIPAA (Health Insurance Portability and Accountability Act) was written to protect the privacy and security of Personal Health Information (PHI) of US citizens.
As such, the BV and BV+ platforms have both been independently audited and met the requirements for a HIPAA attestation.
Business Voice (Cloud)
Sangoma can enter a BAA (Business Associate Agreement) to outline terms of HIPAA compliance including details around PHI
The process is for the request to be sent to Legal@sangoma.com with:
Name of Customer/ Subscriber
List of products/ services Sangoma will be providing them
Approximate turnaround time
Business Voice Plus (StarBox)
The StarBox 2500/2550 and 6000 are HIPAA compliant (for local registrations only- not remote phones)
Sangoma admins will need to ENABLE HIPAA/ PCI settings in Aurora (under Add On Manager) for interested StarBox eligible customers
Voicemail to Email will NOT be available for locations with HIPAA enabled for compliance reasons