IMG 1010 - Channel Groups
Description:
From here you create a new channel group by right-clicking on Channel Groups and selecting New Channel Group.
Accessing this Pane:
Dialogic IMG EMS -> New Routing Configuration -> New Channel Groups
Related Topics:
IMG 1010 - Creating a Channel Group
ClientView Pane:
Object Table Tab:
The Object Table tab in the Status Pane displays all the Channel Groups configured under the Channel Groups object and call statistics for each channel group. See screen capture below.
Field Descriptions in Object Table:
Field Name | Field Description |
ID | The ID number of the Channel group the stats are being displayed for. |
Name | The Name given to the channel Group that the stats are being displayed |
Signaling Type | What type of signaling this channel group is using. (SIP, H.323, SS7, ISDN, CAS) |
Incoming Calls | Total number of incoming calls coming into a specific channel group over a period of time set in the 'Stats Frequency' field |
Incoming Answered Calls | Total number of incoming calls answered on a specific channel group over period of time set in the 'Stats Frequency' field |
Outgoing Calls | Total number of calls going out of a specific channel group over a period of time set in the 'Stats Frequency' field |
Outgoing Answered Calls | Total number of outgoing calls answered on a specific channel group over a period of time set in the 'Stats Frequency' field |
Average Hold Time for Answered Calls | The average length of time between the moment a caller gets connected till the time the call is released |
Stats Frequency - (Default: 5 min.) | The interval of time in minutes which all the stats above are taken. This interval can be changed by changing the STATS_FREQUENCY line in the Defaults file located at /opt/dialogic/GateControlEMS or opt/cantata/GateControlEMS if running software version 10.5.0 or earlier. |
Buttons:
MRTG Scripts:
To update MRTG after adding a Channel Group, press the MRTG Scripts button. See IMG 1010 - Overview of MRTG