The Sangoma CRM Rest API Component allows you as an end user to implement the Sangoma CRM module into other implementations that Sangoma does not currently support. Sangoma CRM REST API
Webhook
Is one of a few ways web applications can communicate with each other. It allows you to send real-time data (“pushing”) from one application to another whenever a given event occurs..
Trigger
A trigger is the event in an app that starts the Zap. Once you set up a Zap, Zapier will monitor the app for that event. For the save Gmail attachments to Dropbox example, you can receive a lot of emails through your Gmail account, but the Zap isn't triggered until an email contains an attachment.
REST API
Another way to communicate where you get data through a process known as “polling.” This is when your application periodically makes a request to an API server to check for new data.