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Software is loaded through use of an FTP server. The Linux Server that is setup for use with GCEMS can also be setup to use as an FTP server. See the procedure in this topic below
Software is loaded through use of an SD Card which can be inserted into the front panel of the IMG 1010
IMG 1010 - Downloading System Software from SD CardA combination of using the SD Card and FTP Server. The SD Card is used to assign IP and FTP addresses and the FTP server holds the files needed for the download.
IMG 1010 - Downloading System Software Using Boot File on SD Card
Items Required for Installation
For a list of items required see IMG 1010 - Items Required for Installation.
Minimum Server Specifications
For a detailed explanation on minimum requirements see IMG 1010 - GCS 3010 Server Configuration Details.
Before You Begin
Verify you have unpacked, mounted, and connected power to the GCEMS server (Linux Server) and IMG 1010. See the manufacturer's instructions for installation procedures.
Verify that you have acquired IP Addresses for the IMG 1010 and the GCEMS server.
Verify that you have the correct MAC address from the IMG 1010. The MAC address is displayed on a label located on the bottom side of IMG 1010 chassis. The label is positioned toward the front panel. The second way of acquiring the MAC address is to power the unit ON. The IMG 1010 will display the MAC address on the LCD display even when software is not loaded.
Verify the latest IMG 1010 system software file has been acquired. This file is on the software supplied or can be downloaded after logging in to the Sangoma Software Downloads BBS. (You must have login access to the BBS site in order to be able to download software)
Verify the latest GCEMS software files (IMG_10.x.xxx and IMGUserInterface_10.5.x.xxx) have been acquired. The files are located on the software discs supplied or can be downloaded after logging in to the Sangoma Software Downloads BBS. (You must have login access to the BBS site in order to be able to download software)
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If you purchased your server through Sangoma, the software should already be installed along with all services. If this is the case then setting IP addresses and retrieving the latest version of software is needed and most steps below can be avoided. If software is already installed proceed to IMG 1010 - Downloading System Software. If GCEMS server was purchased without software or the customer will provide its own server then follow instructions below.
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If not already configured when Linux Red Hat Enterprise OS was installed then a Linux user must be configured. This user will be given the name excelsw and is the user configured to run the GCEMS software etc. See IMG 1010 - Configuring the Linux User - excelsw to configure the excelsw user.
Once the Linux user is created the next step is to install the GCEMS software onto the GCEMS server. See IMG 1010 - Installing GCEMS Software for information on accomplishing this.
After the GCEMS software is installed then the GCEMS software must be configured and the nfs, dhcpd, vsftpd, and ntp services need to be configured and started. See IMG 1010 - Configure GCEMS and Start Linux Services for more information on how to accomplish this.
The software is loaded, the GCEMS is configured and the Linux Services are configured and running. The next step is to download the IMG system software from the GCEMS server to the IMG. See IMG 1010 - Downloading System Software.
Once software is downloaded and GCEMS software has been installed the GCEMS will need to be started. See IMG 1010 - Starting GateControl EMS topic on how to start the GCEMS application.
Once GCEMS is started the ClientView will need to be started. See IMG 1010 - Starting ClientView - Overview on how to start the ClientView application.
Once ClientView is started and you can configure the IMG 1010 the next step is to configure the GCEMS so that you can get remote access. See IMG 1010 - Configuring Remote Desktop for information on configuring and running RealVNC remote access.
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