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Overview

Sangoma SMS is our text messaging application that allows users to communicate via text messages directly from TeamHub on desktop and web as well as mobile.

Note: The Sangoma SMS app is currently available via the Business Voice platform. This will soon support the CommUnity platform.

User License Assigned

• Once your location or customer admin has assigned you a Sangoma SMS License via the Sangoma Business Voice portal:

  • During the license process the admin will assign you one of your location's existing phone numbers.

  • Once the license has been assigned you will receive a welcome email that includes the application installation instructions.

  • If you haven’t received a welcome email, contact your location or customer admins to request a Sangoma SMS license.

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Installation

Desktop

App

Note: The Sangoma SMS app is access via

TeamHub

. It will automatically appear in the left side menu once your license is enabled.

To download the TeamHub app:

• Click Here to Open TeamHub in your browser.

• Click Home in the left side menu.

• At the bottom of the home page click the appropriate TeamHub Desktop App button based on you device type.

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Mobile App

• Visit the apps store on your mobile device.

• Search for Sangoma SMS.

• Open the Sangoma SMS app.

• Following instructions to download and install the app.

Apple Store (iOS)	Google Play (Android)
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