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Below is a typical example of how you might change the Key Presses to provide additional features for your users.  

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For the Short Press Idle State we want it to intercom the user so their phone will auto answer.  The feature code for Intercom on your PBX is *80 so we would add the *80 Prefix to the BLF Short Press Idle state.  

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  • Go into EndPoint Manager in your PBX and select the Sangoma brand in the menu.

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  • Click on the template that you want to change the notification for. 

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  • Click on the Options tab at the top

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  • Scroll down to the BLF Press Options as shown below.

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  • You now need to update the phone configuration file. The three options at the bottom of the template are:

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    • Save Template- This will only save your changes into the PBX database. It will not write out new config files for the phones that are using this template as mapped in the Extension Mapping section of End Point Manager.

    • and Rebuild Configs- This will save your changes to the PBX Database and will also write out new config files for the phones that are using this template as mapped in the Extension Mapping section of End Point Manager. The phones will need to be rebooted in order to retrieve the changes.

    • and Force Update- This will do both the "Save Template" and the "and Rebuild Configs" options above, and it will also immediately update any phones that are mapped to use this template and currently registered to the PBX, with no need to reboot the phones.