Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Viewing Orders

  • Log into the Portal at https://portal.sangoma.com. If you do not have an account, please see How to Create a Portal Account.


    Forgot your password? Click the I forgot my password link if you need assistance.

    • You can view all your existing orders at anytime in the portal under the Orders tab at the left menu

      • Under Review – Orders that require shipping or human intervention that have not been accepted yet by the Order Desk

      • In Process – Orders that have been accepted and are in process of being completed by the Order Desk

      • Completed – Orders that have been shipped and invoiced in full

      • Rejected – Orders that were rejected by the Order Desk and include a reason why

      • All Orders – Shows all orders regardless of current status or state

...