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The Polycom® OBi302 is a

single port FXO and single

two-port FXS Analog Telephone Adapter (ATA) device packaged in a compact chassis. This device can be used for the following purposes:

  • Analog Backup line for incoming and outgoing calls on FXO port

    • Fax machine on FXS port

    • Local or remote phone on FXS port

    The FXO and FXS ports operate independently of each other. For example, the OBi312 can provide phone or fax service on the FXS port while simultaneously providing an analog back up connection on the FXO port.

    Overview of the Installation Process

    The

    OBi312

    OBi302 is normally pre-configured for use with our Business Voice

    +

    telephone

    system

    systems. In most cases, the installer can connect the

    OBi312

    OBi302 to the customer’s network along with the appropriate analog telephone connections.

    Connecting the

    OBi312

    OBi302

    The rear panel of the

    OBi312

    OBi302 has a power connection, USB connection, two RJ11 telephone connectors, and two RJ45 network connectors, as shown in the following picture:

    Image Removed

    Image Added

    OBi312

    OBi302 Rear View

    The connectors are used as follows:

    Connector

    Purpose

    Line

    Connection for an FXO (Office) device, usually an analog phone line for backup operation.

    Phone

    Connection

    Connections for an FXS (station) device, such as an analog telephone or a fax machine.

    USB

    Not supported with Business Voice configurations.

    LAN

    Connection for a laptop computer. Use this connection for off-site configuration.

    Internet

    Connection to the local network (if used as a local device) or to a WAN connection (if used as a remote device).

    DC 12V

    Power

    Power connector. Connect the provided AC power supply here.

    Note: Does not operate on Power over Ethernet (PoE).

    The LAN port is only used to access the

    OBi312’s

    OBi302’s built-in configuration server from a connected laptop. This is necessary when performing off-site configuration. After the device is configured, the LAN cable can be disconnected.

    Pre-Installation Configuration

    Ensure that the

    OBi312

    OBi302 device is added to the customer system correctly using the portal. ATA devices are added via the Multi-Extension Devices page in the portal. Analog Phone and Fax Extensions are configured via the Extensions

    page in the portal. Analog backup is configured via the Analog Backup / Operator

    page in the portal. For more information, refer to the ATA Portal Configuration Guide.

    The

    OBi312

    OBi302 can be configured for either local (On-Net) or remote (off-net) use. If you are re-deploying an

    OBi312

    OBi302 that was already configured, follow the instructions in the Factory Reset section below. Then, configure the device for either local or remote operation.

    If you are unsure about the current configuration, perform a factory reset

    ,

    and then configure the device using the ATA Portal Configuration Guide.

    Factory Reset

    To factory reset the

    OBi312

    OBi302 ATA device:

    1. Unplug the cable from the WAN or LAN port.

    2. Locate the small raised hole on the bottom of the unit, near front left corner.

    3. Insert a straightened paper clip or other thin tool into the hole, and press for about ten seconds. Once removed, the device resets to the factory settings

    Business Voice+ Locations

    Configure as a Local Device

    To configure the OBi302 ATA device as a local device:

    1. Connect the WAN port to the telephony switch, which is the switch connected to LAN2 and LAN3 on the

    StarBox® Voice Optimized SD-WAN.

    1. Connect power supply. The device automatically downloads configuration and completes registration. Once registered, the OBi302 can make and receive inbound and outbound calls.

    Note: Automatic configuration download only applies to the standard StarBox installation.

    Configure as a Remote Device

    The

    OBi312

    OBi302 can operate as a remote device, but it requires installation-specific configuration information to operate. For assistance, contact Sangoma’s Technical Support.

    Business Voice Locations

    Configure as a Local Device

    To configure the OBi302 ATA device as a local device:

    1. Connect the WAN port to the network.

    2. Connect power supply. The device contacts the ZTP server, automatically downloads configuration, and completes registration.

    Once registered, the OBi302 can make and receive inbound and outbound calls.

    Configure as a Remote Device

    To configure the OBi302 ATA device as a remote device:

    1. Connect the WAN port to the network.

    2. Connect power supply. The device contacts the ZTP server, automatically downloads configuration, and completes registration.

    Once registered, the OBi302 can make and receive inbound and outbound calls.

    OBi302 Status Lights

    The following status lights are available on the

    OBi312

    OBi302 front panel:

    Light

    Green Light Indicates

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    Connected to power.

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    Connected to a WAN connection.

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    Connected to a LAN connection.

    Image RemovedImage RemovedOBi312
    Image Added

    Phone is connected and off-hook.

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    Connected analog line is in use.

    Image Added

    OBi302 Front View

    Table of Contents

    Return to the Sangoma Documentation Home

    Return to the Sangoma Help Center

    Page Properties
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    Click here ( https://sangoma.atlassian.net/wiki/spaces/PMGMT/overview ) to locate this Product Manager.

    Source Document URL:

    https://docs.google.com/document/d/1PWx14VqCjbUpuxBAR1QW8zt4O9YgrcZ5ru-c3snx3EiK5WMfyvuB2Xjo2Q-WTipSNVxalcIyV2r49yYv8Ir0Oo/edit

    Original KB URL:

    https://knowledge.star2star.com/kb/2241

    Access level (Everyone, Partners, Internal)