Setting up your Sangoma Phone(s) with our redirection service offers true Zero-Touch provisioning
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For full details on our Redirection service please visit: Redirect Service
If you have Option 66 enabled on your network your phone by default will always use option 66 over the redirect server URL so make sure to setup your option 66 to point to your PBX or disable option 66 on your network to use our redirect server. For more information on option 66 with Sangoma Phones click here.
Important: If you have enabled HTTP/HTTPS/FTP provisioning with authentication at System Admin (PRO), please refer to this wiki for the proper format of the URL string.
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Press the Save Template button when done.
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There are more options that can be set up in a template that we did not cover in this quick overview. To learn more about each option, click on the links below. |
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Register Your Phone, enable Redirection type and enable HTTP(s) Authentication in PBX System Admin:
To setup your phone using the redirection service, you must register your phone(s) in our Sangoma Portal( https://portal.sangoma.com ) once logged in, Navigate to Products > Sangoma Phones > List > Filter by Mac address of Phone (located at back side of Sangoma phone on white label) > Click on Pencil button under View > Zero Touch Configuration > 'Enable Redirection' > Redirection Type as IP/FQDN ( IP/FQDN address => HTTP(s) Username:HTTP(s) Password@External IP of PBX:HTTP(s) Port Number ) > Submit
Note: We've setup the Redirection Type as IP/FQDN or you may select redirection type as eight digit deployment id (Located in Admin > System Admin > System Activation > Deployment ID ) and you must enable the HTTP(s) Authentication in System Admin > Provisioning Protocols > Save
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Finish selecting the phone app you wish to assign for each button
Once completed, your phone app view would look something like the following image, based on the phone apps chosen
When done editing, press the Save Model button to save your settings for this model.
You now need to update the phone configuration file. Choose an option and click the Apply button. The three options at the bottom of the template are:
Save- This will only save your changes into the PBX database. It will not write out new config files for the phones that are using this template as mapped in the Extension Mapping section of End Point Manager.
Save and Rebuild Config(s)- This will save your changes to the PBX Database and also write out new config files for the phones that are using this template as mapped in the Extension Mapping section of End Point Manager. The phones do not retrieve the updates and will need to be rebooted to get their update.
Save, Rebuild Config(s) and Update Phones- This will save changes into the PBX database, write out new config files for the phones, and also immediately update any phones that are mapped to use this template and currently registered to the PBX. This may cause the phones to reboot in rare instances but while the phone is processing the updated config for 5-10 seconds the buttons will not be usable on the phone.
The Phone apps on the phone's display should now be presented by each button. Below is a screenshot of a phone with some phone apps configured.
For information on how to use each phone app, visit: Application UserguidesUser Guides