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  1. FreePBX

    1. To Purchase Softphone with Queue Advanced feature license FreePBX -How to purchase Softphone and Advanced Queue license

    2. To Purchase Only Queue Advanced Feature License FreePBX -How to purchase Advanced Feature license

  2. PBXact

    1. To Purchase Only Queue Advanced Feature License PBXact-How to purchase Queue Advanced license

How the Advanced Queue License Works

How to configure Advanced Queue features Sangoma Phone Desktop Client Queues

FAQ

1.How Many Queue and Supervisor license is needed for 100 Extension with 10 Queues and 5 supervisor?

  • For 100 Supervisor License

    • A Supervisor License is required for each user (softphone) who wants to monitor the queues and manage the calls.

  • Queue License

    • Queue Licenses determine the max number of queues that can be monitored by the supervisors.

  • Example License Calculation

    • For 1,000 extensions with 10 queues and 5 supervisors,

    here is
    • the calculation is as follows:

      • Supervisor Licenses Needed:

      You require
      • 5 supervisor licenses are required.

      • Queue Licenses Needed:

      You require
      • 10 queue licenses

      for
      • are needed to monitor the 10 queues

      from the supervisor
      • .

      • Cost Breakdown:

        • Supervisor License Cost: $6/license × 5 licenses = $30

        • Queue License Cost: $60/license × 10 licenses = $600

      Total Cost:
        • The total cost for the required licenses

      will be:
        • is $630.

How to configure Advanced Queue features Sangoma Phone Desktop Client Queues