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This article describes Switchvox version 7.3 (101569).
Recent Release Notes: 6.7.1.3, 7.0, 7.1, 7.2, 7.2.1, 7.3, 7.3.1, 7.4, 7.5, 7.5.0.1.
This version requires version 7.0 (94939). See the article Updating to Switchvox 7.0 for instructions on migrating to version 7.0. Please note that after you update the PBX, you need to clear your web browser cache after you update, to ensure the new features display correctly.
There are new features that do not have corresponding sounds in the 7.0 language sound packs. In versions 7.0 and later, if you are using a language sound pack and a new feature, you will need to record custom sounds for use with the new feature (e.g., Virtual Queues in version 7.3).
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In the update to 7.3, each sub-admin’s permission for Manage Extensions was applied to the new Tools > Call Queues permission.
See the How do I use Switchvox Call Queues article for details about the new Call Queues page and Advanced Queue settings.
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The new Expansion Module EXP150M can be configured and used with the Digium IP Phone model D65. The expansion module provides additional rapid dial keys, with up to 6 expansion modules offering 240 rapid dial keys. For details, see How do I setup an Expansion Module EXP150M for use with a D65 and Switchvox.
Sangoma Wireless DECT phones can be configured and used with Switchvox phone extensions. For details, see Configuring the DECT wireless handset with Switchvox 7.3 or later .
SIPStation service can be easily configured in Switchvox. Using your SIPStation key, you can automatically create a VOIP Provider, set all outgoing call rules to that provider, and create incoming DID routes. For details, see How do I Set up SIPStation in Switchvox.
General
You can no longer put more than 30 members into a queue if the ring strategy is set to Ring All. Ringing that many extensions at once causes performance problems that can then cause the queue to fail.
You can now duplicate an extension template.
A new Refresh button on the Updates page will refresh your product licenses.
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Queues with a Ring All strategy are no longer over-reporting calls as was introduced in versions 7.2.x.
Scheduled Reports queue settings now correctly let you select multiple queues to report on.
In Queues, the extension group All Extensions is no longer allowed to be added as a queue member.
User-created sounds in different languages are now playing correctly, after the update to 7.x.
In the Desktop Softphone app, numbers can now be pasted (from the clipboard) into the keypad.
In an Outgoing Call Rule, the plus sign (+) can now be used in the option to prepend digits to the number.
External Contacts are now displayed correctly in the settings for the Switchboard's Quick Dial widget.
Voicemail usage is now sorted correctly by the count of voicemail, instead of the first digit in the count.
A call that is blind-transferred from one queue to another is now correctly shown on the Current Calls list.
A call no longer remains in the Conference app when it arrived in the conference via an assisted transfer.
Disk space is now posted the same way on the admin suite's landing page and on Disk Usage page.
Calls are no longer failing when an event trigger https URL times out.
Digium IP Phones firmware updates: 2.9.1 for D6X, and 1.11.4 for D80.
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