This article is a companion document for the Switchboard Multimedia and Guest Chat video. This allows you to instant message, video chat, and screen share with external contacts, clients, and business partners.
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Start Guest Chat
In the Directory widget, select the Start a Guest Chat option.
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Chat Panel
A chat panel will open up at the bottom of the page with a link that you can share with anyone using a Google Chrome browser. Simply copy and paste the link and send via email.
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Note: If you send someone the entire link, they will be able to enter the media session without logging in. |
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However, if you give them just the standard multimedia chat link as shown, you will need to give them the login code (the last 5 digits of the original link).
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Chatting
Once the external contact has clicked the provided link, or logs in, they can initiate a video or text chat.
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Video Chat
When the contact initiates a video chat or screen share, you will be notified in the chat panel. Click Accept to join the session.
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