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Contacts
The Contacts tool lets you do the following:
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IMPORTANT: Tags and the Switchvox extensions that are assigned to them, can also be maintained from Extension Groups using the Link to Contact Tag option. If you are using Extension Groups, that is the best way to manage |
How Contacts Are Used
These are the phone-user tools that use Contacts:
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Switchvox extensions within each admin-maintained Tag the user is subscribed to.
Switchvox extensions or admin-maintained External Contacts that the phone user is directly subscribed to (if any).
Switchvox extensions and admin-maintained External Contacts in the phoneuser's Rapid Dial (Features > Phone Features > Rapid Dial)
Directory
Manage Internal Directory
By default, the Internal Directory includes all of the Switchvox extensions. If you prefer not to automatically give all phone-users Contacts for all extensions, we suggest you do not use the Internal Directory. Instead, be sure that the Internal Directory contains
an empty Extension Group, and remove all other groups. Click the floppy disk icon to download the XML for the Internal Directory. This is useful for a peered Switchvox to upload as an External Contacts file.
Import External Contact Sheet
To add external Contacts (Contacts that aren't extensions on this Switchvox) to all Digium phones, you can upload a CSV or XML file. To see an example of the XML used by Contacts, download the Internal Directory's XML file.
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