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On the top menu click Admin
In the drop down click Custom Destinations
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Creating a Custom Destination
For each custom dial plan destination, you can define the following:
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Target
This is your custom destination. Define the custom dial plan that you want to route the caller to in the format [context],[exten],[priority]. Example: “afterhours-pin,501599,1,” which is the start of the custom “After Hours Pin” dialplan we have on this box.
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If you select Return: Yes, then you will see a new dropdown menu where you can select the appropriate return destination.
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Submit
Don't forget to click the Submit button and click the red Apply Config button at the top when done.
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In modules that support "destinations," like IVR, Queues, Inbound Routes etc., you will see a Destination chooser like the one below. In the drop down choose "Custom Destinations" then the destination you created.
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