Custom Destinations User Guide

THIS WIKI HAS BEEN UPDATED FOR VERSION 13 OF YOUR PBX GUI.

 

Overview

The Custom Destinations module allows you to register your custom destinations that point to custom dialplans. It will also "publish" these destinations as available destinations to other modules. 

APPLICATION NOTE

This is an advanced feature that is used to link to custom code on your PBX and should only be used by knowledgeable users.

Logging In

  • On the top menu click Admin

  • In the drop down click Custom Destinations

custom-destinations.png

 

Creating a Custom Destination

For each custom dial plan destination, you can define the following:

new-custom-destination.jpg

 

Target

This is your custom destination. Define the custom dial plan that you want to route the caller to in the format [context],[exten],[priority]. Example: “afterhours-pin,501599,1,” which is the start of the custom “After Hours Pin” dialplan we have on this box.

Description

Give this custom destination a friendly name. Example: "My cool Script"

Notes

Here you can define notes on what this custom dialplan or script is used for.

Return

Does your custom destination end with 'Return'? If so, you can then select a custom destination after this call flow is complete.

If you select Return: Yes, then you will see a new dropdown menu where you can select the appropriate return destination.
 

 

Submit

Don't forget to click the Submit button and click the red Apply Config button at the top when done.

Using a Custom Destination

In modules that support "destinations," like IVR, Queues, Inbound Routes etc., you will see a Destination chooser like the one below. In the drop down choose "Custom Destinations" then the destination you created. 

 

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