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THIS WIKI HAS BEEN UPDATED FOR VERSION 13 OF YOUR PBX GUI |
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Outbound dial rules work in conjunction with trunk dial rules. Trunk dial rules are ONLY used for adding numbers to, or subtracting numbers from the number being sent to the trunk. Trunk dial rules are never used to allow or restrict numbers that may be dialed. See the Trunks Module wiki for additional information.
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The outbound caller ID for this route.
Attributes
Green = Yes
Gray = No
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= Emergency Route
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= Intra-Company Route
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By default the route is a Permanent Route, meaning it is available at all times. To restrict the route to only being available during certain times, you can select a time group from the drop-down menu. Then, the route would be ignored outside of times specified in the time group. To create a new time group, visit the Time Groups Module.
Route Position
Where to insert this route or relocate it relative to the other routes. You can select a position from the drop-down menu. You will also be able to move the route later by dragging and dropping it in the routes list on the module home page.
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Enter your local NPA (area code)
Enter your local NXX (prefix)
Select the Download Local Patterns button. It will turn dark blue when selected.
Now, select one or more pattern options in the next line of buttons. You can choose from 7-, 10-, and 11-digit patterns.
Unselected:
Selected:
Click the Generate Routes button.
Be patient; this may take some time. After the system has looked up and downloaded local dial patterns, the Wizard window will disappear, and your dial pattern fields will be populated with the 7-, 10-, and/or 11-digit patterns you requested.
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Choose one or more of the buttons near the bottom of the Dial Patterns Wizard. Note: the settings above, such as 7/10/11 digit patterns and NPA-NXX do not affect these dial patterns.
US Toll Free Patterns: 11-digit dial patterns 1800NXXXXXX, 1888NXXXXXX, 1877NXXXXXX, 1866NXXXXXX, 1855NXXXXXX, and 1844NXXXXXX
US Information: 3-digit dial patterns 211, 311, 411, 511, 611, and 711.
US Emergency: 3-digit dial patterns 911 and 933, along with three other versions of 911 containing a prefix (1-911, 9-911, and 91-911).
US International: Matches any number that begins with 011 (dial pattern of "011 + wildcard").
US International: A generic 11-digit dial pattern starting with 1 ("1NXXNXXXXXX").
Click the Generate Routes button.
Your new dial patterns will be added to your list in the Dial Patterns tab. If the Wizard window does not automatically disappear, click Close to close it.
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Force/Yes/Don't Care/No/Never: This sets the call recording behavior for calls going out this route. Please read the Call Recording walk through wiki for information on what these settings mean.
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*Shown only if Class of Service is enabled: If you see this message, you can use the Class of Service module to manage which users have access to this outbound route.
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*Shown only if Extension Routing is enabled AND Class of Service is unavailable or disabled. Please refer to the Extension Routing wiki for more information.
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*Shown only if Fax Pro is enabled. Yes/No: Set this to yes if you are using a T38 Gateway device. Please refer to the Fax Pro wiki for more information on outbound faxing.
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*Shown only if Page Pro is enabled. Select a page group to page and connect to any call that is served by this route. Default = None. (We do not recommend using a page group that uses "force valet paging.") When a call is placed using this route, a page will go out to the page group notifying them of what number was dialed and what user dialed the number. Any user of the page group can then dial “*1” to barge into the call to listen and speak. Notifications would also be for emergency routes, such as 911.Please refer to the Page Pro wiki for more information.
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Select a PIN set to use. Default = None. For more information on this feature, see the Pin Sets wiki for the standard version, or PINSet Pro wiki for the Pro version.
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Simply drag and drop. Hold the mouse button down over the arrow symbol or the route's name, and drag the entire line to a new position in the list.
A pop-up notification will appear to let you know you've changed the order.
Click the Apply Config button to apply the changes.
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