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Plug the RJ45 end into the the Console port on the appliance
Plug the USB end into a laptop or desktop computer
If your computer does not have the software drivers installed for the usb-to-serial cable please visit the following page:
-> Appliance USB to Serial Cable
-> you must have the drivers installed otherwise your computer will not be able to communicate with the appliance through the console cable.
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This is required for the following steps. If you cannot locate the USB recovery key, you can quickly create one yourself using your own USB key and by following the instructions on this wiki
Plug the USB Recovery Key into any of the USB ports located on the front of the appliance.
Turn your PBX on and immediately press the DEL key on your computer's keyboard as soon as you see the following screen.
This will log you into the BOOT menu, as seen below:
Using the arrow keys on your keyboard navigate to the BOOT menu item, as seen below:
Within the Boot menu screen you will be able to see the boot order. In the example screenshot below, we can see when the PBX starts up, it will first try to boot from the OWC Mercury Harddrive, since it is Boot Option #1. If the Hard drive is unavailable the PBX will try to boot from 1100 second. 1100 is the USB Recovery Key installed in previous step.
The Boot order needs to be changed so that the PBX tries to boot from 1100 (the USB Recovery Key).
To change the boot priority for 1100 to be number 1 in the list scroll down to Boot Option 1, press the <enter> key and set the USB drive so that it will boot first from the USB drive.
Once we have completed the Recovery process you will need to log back into the BIOS and change the Boot order to have the Hard drive be Boot Option #1.
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