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Follow the instructions below to test Sangoma Talk. Please see Sangoma Soft Client Feedback for instructions on providing feedback, whether it's general information about your experience or a report of a problem you're having.

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1. Install the Sangoma Talk Module in FreePBX. Use the GUI Admin→Modules or Updates→Modues to install the module.  For PBXact, use the GUI Updates→Modules to install the module. After install, click the 'Apply Config' button and wait for it to complete. Then, browse to Admin → Sangoma Talk and click the green button to enable the Sangoma Talk services. You can also install from the command line with:

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  • FreePBX/PBXact versions 14 and later (not supported on FreePBX/PBXact 13 or earlier)

  • Extensions 

    • Must use PJSIP. Extensions using chan_sip will have to convert to PJSIP to use Sangoma Talk.

    • Must be permitted to register to the PBX's external hostname. The Sangoma Talk app always registers to the external hostname.

    • Must each have a unique email address. 

      • Sangoma public push notification servers must be able to register to FreePBX/PBXact. If the PBX is only accessible via VPN or in a private network, Sangoma public push notification server IP addresses must be port forwarded or whitelisted. For details about Firewall Settings, see Technical Details. (Note: push servers are auto-configured by the mobile app; administrators only need to provide network access to the PBX.)

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  1. Open User Manager: Admin => User Management.

  2. Edit the user preference:

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  3. Ensure that there is a valid, unique email address in the 'User Details' tab. Sangoma Talk uses this email address for login, so it must be unique to the user.

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  4. Click on the SangomaTalk Tab

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  5. Click Yes to enable a the Sangoma Talk app for a user. If the extension is not PJSIP, it will be converted to PJSIP.

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  6. Click Invite to send the invitation email to the user. 

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The invitation is effective for 24 hours, meaning the Login Link works during that time. But if it expires, it's easy for the user to request a new email message. In the Talk app, just enter their email address and they will receive a new email invitation.

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  1. Install the appropriate app. 

  2. In the invitation email message, tap Login link. The app opens, and is logged into the extension that has this email address attached. See Using the Sangoma Talk Mobile App for details about using the app itself.

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