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CallAnalyzerAsOutboundProxy.call-properties or CallAnalyzerGenesysOCS.call-properties depending on the mode you are using. This file is located in the config directory of NCA. 

  1. Add the new option 

app.nca.PostConnectTimeout.ms into the file; this option is defined in ms. To set this to 5 seconds you would then put app.nca.PostConnectTimeout.ms=5000. 

  1. Save the file and restart both NCA services