Faxing Support

Background

If you require faxing for your day to day operations, we do not recommend using the built in FAX support of PBXact Cloud to send and receive faxes. Because of the nature of VoIP networks, sending faxes is very error prone and leads to constant retries and loss of productivity for your employees.

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• See feature list of PBXact Cloud here https://wiki.sangoma.com/display/PPS/PBXact+Cloud+here PBXact Cloud Features

Recommendation

Sangoma offers a fail safe IP-Fax solution called FAXStation that bypasses all the issues for T.38 protocol that is used in VoIP network. We recommend using this service if you must send and receive faxes for your day to day operations.

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For more details about the FAXStation service, please visit https://wiki.sangoma.com/display/ST/FAXStationvisit FAXStation Overview

You can order FAXStation service as companion option to our Cloud PBXact solution, directly from the portal at https://cloud.pbxact.com

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