PBXact Cloud Features

PBXact Cloud Systems Feature Support Included in All Systems

Business Features

Calling Features

Telephony Support

Business Features

Calling Features

Telephony Support

  • Flexible Time-Based Call Routing

  • Built-In Conference Bridge

  • Fax to E-mail

  • Hunt/Ring Groups

  • Music on Hold

  • Voicemail Blasting

  • Find Me / Follow Me Calling

  • Personal IVRs

  • Wake Up Calls

  • Support for Video Calling

  • Secure Communications (SRTP/TLS)

  • Announcements

  • Text to Speech

  • Calling Queues (ACD)

  • Interactive Voice Response (IVR)

  • CRM Link Module

  • Three-Way Calling Support

  • Voicemail

  • Voicemail to E-mail

  • Caller ID Support

  • Call Transfer

  • Call Recording

  • Do Not Disturb

  • Call Waiting

  • Call History / Call Detail Records

  • Call Event Logging

  • Speed Dials

  • Caller Blacklisting

  • Call Screening

  • Open Standards Support

  • SIP

  • WebRTC

  • Softphone Support

  • Specialty Device Support

  • Door Phones

  • Overhead Paging

  • Strobe Alerts

  • Paging Gateways

  • Voice Gateways

  • Failover Devices

  • Desktop and Mobile Phone Support

Administration

User Control Panel (UCP)

 

  • Upgrade System with Granular Control

  • System Dashboards

  • Bulk Import Utilities (Trunks, Extensions, Users, DIDs)

  • Localization in both GUI and Sound Files for Multiple Languages

  • Backup and Restore Utilities

  • Custom Destination Administration

  • Web-based Config File Management When Needed

  • System Recording Management

  • GUI Controls for DNS, Network Settings, and More!

  • Responsive GUI (Desktop, Tablet, and Mobile Device)

  • WebRTC Softphone

  • Call History (Details and Recording Playback / Download)

  • Contact Management

  • Presence Management

  • Conference Room Management

  • Settings Management

    • Find Me / Follow Me

    • Call Forwarding, Call Waiting, Do Not Disturb

    • Call Confirmation

  • Voicemail

    • Visual Voicemail - Playback and Management

    • Notification Options

    • Greetings Management

 

Add-ons

 

 

The Base Platform includes a base of system enhanced features (see chart below)

Additional functionality can be added as needed:

  • Call/Contact Center Features (Enhanced Call Center Functionality)

  • Third Party Phone Support (for Non-Sangoma IP Phones)

 

 

 

Enhanced Features

(Known as Commercial Modules in FreePBX)

 

PBXact Cloud

Included in Base Monthly Price

PBXact Cloud Add On Bundles

Third Party
Phone Support

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/62488691

 

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/22282324

 

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/27361476

 

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/27492527

 

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/31064118

 

For use with
non Sangoma Phones

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/32572684

 

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/34177114

Not supported
with PBXact Cloud

 

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/36241789

 

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/34046313

 

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/34144404

 

https://sangomakb.atlassian.net/wiki/spaces/Phones/pages/19660801

 

For use with
non Sangoma Phones

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/35618920

 

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/35455566

 

For use with
non Sangoma Phones

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/34833983

 

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/35226647

 

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/27263360

 

 

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