PBXact Cloud Features

• Flexible Time-Based Call Routing

• Built-In Conference Bridge

• Fax to E-mail

• Hunt/Ring Groups

• Music on Hold

• Voicemail Blasting

• Find Me / Follow Me Calling

• Personal IVRs

• Wake Up Calls

• Support for Video Calling

• Secure Communications (SRTP/TLS)

• Announcements

• Text to Speech

• Calling Queues (ACD)

• Interactive Voice Response (IVR)

• CRM Link Module

• Three-Way Calling Support

• Voicemail

• Voicemail to E-mail

• Caller ID Support

• Call Transfer

• Call Recording

• Do Not Disturb

• Call Waiting

• Call History / Call Detail Records

• Call Event Logging

• Speed Dials

• Caller Blacklisting

• Call Screening

• Open Standards Support

• SIP

• WebRTC

• Softphone Support

• Specialty Device Support

• Door Phones

• Overhead Paging

• Strobe Alerts

• Paging Gateways

• Voice Gateways

• Failover Devices

• Desktop and Mobile Phone Support

Administration

User Control Panel (UCP)

• Upgrade System with Granular Control

• System Dashboards

• Bulk Import Utilities (Trunks, Extensions, Users, DIDs)

• Localization in both GUI and Sound Files for Multiple Languages

• Backup and Restore Utilities

• Custom Destination Administration

• Web-based Config File Management When Needed

• System Recording Management

• GUI Controls for DNS, Network Settings, and More!

• Responsive GUI (Desktop, Tablet, and Mobile Device)

• WebRTC Softphone

• Call History (Details and Recording Playback / Download)

• Contact Management

• Presence Management

• Conference Room Management

• Settings Management

  • Find Me / Follow Me

  • Call Forwarding, Call Waiting, Do Not Disturb

  • Call Confirmation

• Voicemail

  • Visual Voicemail - Playback and Management

  • Notification Options

  • Greetings Management

Add-ons

The Base Platform includes a base of system enhanced features (see chart below)

Additional functionality can be added as needed:

• Call/Contact Center Features (Enhanced Call Center Functionality)

• Third Party Phone Support (for Non-Sangoma IP Phones)

Enhanced Features

(Known as Commercial Modules in FreePBX)

PBXact Cloud

Included in Base Monthly Price

PBXact Cloud Add On Bundles

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/62488691

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/22282324

Class of Service

Conference Pro

EndPoint Manager

Extension Routing

Fax Pro

PBX MFA Module

Park Pro

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/34144404

Phone Apps

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/35618920

UCP for EPM Admin Guide

VM Notify

Voicemail Reports

https://sangomakb.atlassian.net/wiki/spaces/PG/pages/27263360