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 ** It is important to note that you are responsible for the lawful use of our technologies, including call recording.  Click here for more information. 

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To reset the database and, thereby, reset the number of allowable future calls to be recored recorded the user must be selected under A.C.D. --> recording selecting the 'User' and resetting the number of calls under 'Calls'.  This process will reset the call recording database to zero.

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