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For example, users can select a presence state from their User Control Panel (UCP) Presence menu if it is enabled for the user. You would enable this feature through the User Management module.

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As another example, with the commercial Phone Apps-Presence, users can set their presence state from their phone.

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To add a new state, click on Add State in the menu.

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new-state.jpgImage Added

Type

Select the Type of presence state you'd like to add. The options are Available, Chat, Away, DND, Extended Away, and Unavailable, as described below.

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For example: "Away (lunch)"
 

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Submit and Apply Changes

When done creating your new presence state, click the Submit button. There is no Apply Config button.

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