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The procedure below describes how to configure a separate FTP/DHCP Server to download the system software to the IMG 2020. The procedure first sets up a user profile and then creates the directories required. Once the user profile and directories are created, the system software is then downloaded from Dialogic BBS (Bulletin Board System) and transferred into the directory created. A dhcpd.conf file on the FTP/DHCP server tells the IMG 2020 where to go to retrieve the system software and license file.

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If the VM image which is running on a VM server is being used for running EMS software, for security purposes, it is not recommended that this server be used for transferring log or call tracing files to. Enabling the NFS Service lessens the security and makes the server more vulnerable. In this case, a separate server running the NFS Service must be utilized to transfer log and call tracing files.

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Create User Profile on FTP/DHCP Server

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Obtain system software from Dialogic BBS (Bulletin Board System)

  • Go to https://wiki.freepbx.org/display/DIMG/Manuals.

  • Select IMG 2020.

  • For login information, refer to the welcome letter e-mailed after purchase of product or contact Sangoma Support for information on getting a logon username and password.

  • Download the latest IMG 2020 software file. Below displays an example of the file needed.

bdn2020_ver230xxx_id0201.bin (xxx=build number) - System Software file

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The IMG 2020 will need to get its time from a server. To aid in the creation of the ntp.conf file, Dialogic has created a sample ntp.conf file which can be copied, modified for the new network, and loaded into the /etc directory. Refer to the topic Sample ntp.conf file. The sample file can be copied and used as a template when creating this file. Once the ntp.conf file has been created and modified for your network, it can be transferred to the /etc directory as a root user. Below is an example of the listing of the ntp.conf file after being copied to the BootP/FTP server.

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  • Enter the following commands to start ntpd service.

Code Block
[root@rootuser ftpBuilds]# /sbin/service ntpd start    (Start the ntpd service)
[root@rootuser ftpBuilds]# /sbin/service ntpd status  (Verify whether ntpd is running or not)
[root@rootuser ftpBuilds]# /sbin/chkconfig ntpd on    (Configure ntpd service to restart after a reboot of server)
[root@rootuser ftpBuilds]# /sbin/chkconfig ntpd --list (Verify that runlevels 3,4, and 5 are all on.)
Example:  ntpd                0:off     1:off     2:on     3:on     4:on     5:on     6:off


Refer to the Sample ntp.conf and Configure SNTP topics for more information.

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The loading of software and configuring of network information is now complete. To connect to the IMG 2020, open a web browser and connect. Refer to the Web GUI - Functionality topic for information on how to connect to IMG 2020 through the supported browsers.

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