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Pre-Call Announcements enable the IMG 2020 to play a treatment back to an originating number before outbound routing takes place. Informing a caller of any additional charges before proceeding with the call would be one form of Pre-Call announcement. After the pre-call announcement, the call proceeds as normal to the outbound side. If this feature is used, translation table re-run is not performed.
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Before the Treatment Table can be associated with a channel group for routing, the announcements need to be retrieved from either an NFS Server, SD Card, or through an HTTP download and downloaded to the IMG 2020. Also, the Treatment Table with associated Treatment Entries and phrases need to be configured. Verify the functionality of the topics below have been configured and are running before starting the Pre Call announcement procedures.
Announcements - Configure NFS Share or SD Card. (Use appropriate section)
In addition to the topics above. the procedure also assumes that the IMG 1010 - Basic Configuration topic has already been configured.
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Right click on Routing Configuration object and select New Service Route Tables. The Service Route Tables object created is a parent or container object and no configuration is needed in this object. Refer to the Service Route Tables topic for more information on this object.
Right click on Service Route Tables object just created and select New Service Route Table. A Service Route Table object gets created. Either enter a name in the Name field or accept the default. In this example, SrvRte_PreCa was the name entered. For more information on configuring the Service Route Table object, refer to the Service Route Table topic.
Right click on Service Route Table created and select New Service Route Element. A Service Route Element object gets created. Refer to screen capture below.
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Right click on Routing Configuration and select New Incoming Translation Tables. The Incoming Translation Tables object is a container object and no configuration is needed here. Refer to the Incoming Translation Tables topic for more information on this object.
Right click on Incoming Translation Tables and select New Translation Table. In the object that appears enter a name to identify this Translation Table. In this example the name given is Inc_TransTable_1. Refer to the Translation Table topic for more information on this object.
Right click on the Incoming Translation Table and select New Translation Element. A Translation Element as displayed below will get created.
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Right click on Routing Configuration and select New Channel Groups. The Channel Groups object is a container object and no configuration is needed here. Refer to the Channel Groups topic for more information on this object.
Right click on Channel Groups object and select New Channel Group. Refer to the screen capture below. The Channel Group will be an SS7_ISUP channel group and the name entered in the Name field is ChGrp_PreCall. Refer to the Channel Group topic for more information on configuring a Channel Group.
In the Incoming Translation Table field, select from the drop down menu the Translation Table created earlier. The Translation Table selected routs to a Service Route Table.
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Right click on Routing Configuration object and select New Routing Tables. The Routing Tables object is a parent or container object and no configuration is needed here. Refer to the Routing Tables topic for more information on this object.
Right click on the Routing Tables object and select New Route Table. Enter a name in the Name field that describes the Route Table being configured. In this example the Name given is RouteTable1_PreCall. Refer to the Route Table topic for more information on configuring the individual fields in this object.
Right click on the Route Table just created and select New Route Table Element. Since Routing will be determined on the first three digits in the incoming string, the Router String will be 555&.
In the Route Action Type field select Channel Group from drop down menu.
In the Outgoing Channel Group field just below, select the outgoing channel group configured earlier. This is the channel group that the call will route to after the announcement has been played. Refer to screen capture below.
Refer to the Route Table Element topic for more information on configuring this object.
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