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Cause

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Cause Codes indicate the reason for call failure or call completion. Typically, cause code values range from 0 to 127. The IMG 2020 uses the cause codes for functions such as routing a call, playing announcements, manipulating cause code values, and releasing calls. The Cause Code Table object creates a database of cause code table element/entries. Each element/entry created under the Cause Code Table object depicts what to do when receiving a certain cause code. The IMG 2020 supports functions such as mapping cause codes, routing on a cause code, and configuring a specific channel to release a call when receiving that cause code. Below is information on the Cause Code Table object.

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Related Topics and Dependencies

Cause Code Tables

Cause Code Table Element

Route Call to a Cause Code 

Field Descriptions

ID

The ID is automatically populated with the next available ID and cannot be modified.

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