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Reporting
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Reporting tools for extension users include the following:
Call Logs
Call Reports
Call Logs
A Call Log is a simple list of the calls that have been made to or by your extension. You can select a date range by setting the From and To dates. Click View Log to see the log within the browser window, or click Output to .xls file to download an xls file.
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To see all of the details that Switchvox has for a call, click a call's Details icon.
Call Reports
This lets you generate a report about call activity. Call reports are generated for the date-range and criteria that you specify, and include the fields that you specify.
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