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Scribe

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Scribe Dashboard provides a quick summary of overall transcription usage and also shows usage based on individual call recordings and voicemail services.

  1. Usage and Cost predictor

  2. View Transcription

  3. Scribe users

  4. Scribe Settings

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The Scribe module is integrated with the existing voicemail and call recordings, so this provides a nice view of transcriptions against each voicemail or call recordings.

Enabling the transcript visibility for User Control Panel widgets allows users to access the transcription in UCP for CDR(Call History), CDRPro and Voicemail widgets.

User Manager Group level

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User Manager User level

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Voicemail widget in UCP

If the transcription is present with the recording, then the scribe icon will appear in the controls section to view the transcription.

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A: Our partner is fully compliant with data privacy and security standards. For more detailed information on how data is handled, please refer to the following section: Transcription Partner.

Q: Where can I purchase Scribe for FreePBX or PBXact?

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