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Overview

If you are not getting notified when you get an incoming callnotification from TeamHub, your browser or system may not be properly configured. The following instruction instructions can help with updating your notifications setting.

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Chrome Browser

  • Open Chrome.

  • At the top right, click the 3 dot

icon

  • ( ⋮ ) icon.

  • Click Settings in the drop down menu.

  • Click Privacy and security in the left nav menu.

  • Click on Site settings.

  • Find “http://teamhub.sangoma.com/”.

  • Click the arrow to the right to expand.

  • Select “Allow” in the Notifications setting.

  • Select “Allow” in the Pop-ups and redirects

option

  • setting.

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Mac

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  • Click System Settings

  • Click Notifications Image Added in the sidebar. (You may need to scroll down.)

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  • Ensure the Allow notifications setting is turned on.

  • Click Here for more Mac Notification Setting instructions.

Windows

  • Open the Setting for Windows.

  • Select System.

  • Select Notification & actions option in the left side Menu.

  • Ensure the Notifications setting is turned on.

  • Click Here for more Windows Notification Setting instructions.

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  • Clickhere to access the Windows support page Change notification settings.

  • Select Window 10 or Windows 11 based on the version of Windows running on the device.

  • Following provided instructions.

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Click here ( https://sangoma.atlassian.net/wiki/spaces/PMGMT/overview ) to locate this Product Manager.

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Product Version:

Version 3.3

Source Document URL:

https://docs.google.com/document/d/124LU32arumagYSDKzHFEpZK-qRWaM_IOov6z6D-QZtg/edit#heading=h.ln29tbhvkimg

Original KB URL:

https://knowledge.star2star.com/kb/3414

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Comments: