Web GUI Multi User Overview
The IMG 2020 Web GUI application is designed to be able to create multiple users through the utilization of an administration account (dialogic). The administration account gives the user the ability to add, remove, or change the permissions of up to 20 user accounts that can have varying levels of permissions. The information below describes the different aspects and functionality.
Admin Account (Default Account)
By default, an administration account is initially created. This account gives a new user full administrative rights. When first opening up the Web GUI application a Login box will appear with the default username and password pre-populated.
 | Username: dialogic Password: Dial0gic (Capital D, Zero for o) Request Configuration Rights - When this box is checked, the user logging into the Web GUI application will request that configuration rights be given to the new user. If there is someone logged in with configuration rights, an information box will appear notifying the new user that someone else has configuration rights. |
Once logged in, the dialogic user has complete administrative permissions and rights. It is left up to the customer to decide whether to modify the default username and password of the Administrator profile. Altering the login information will keep the administrative profile more secure. However, modifying the username and password could delay Dialogic Support Personnel access since they would need to acquire the modified username and password. To modify, click on the dialogic icon under the Users object. Within this object pane the administrative information can be modified. Refer to the User Info topic for more information on modifying the administrative username and password.
Related Topics and Dependencies
Admin Accounts (Additional Functionality and Privileges)
The Administrative accounts has rights and privileges that other accounts do not have. Below is additional information with regards to the Administrative Accounts.
Can Create Additional Administrative Accounts
Additional Administrative accounts can be created. Creating additional Administrative accounts reduces security therefore, the number of administrative accounts created should be kept to a minimum. Most users should be given configuration, provisioning, and monitoring privileges.
An administrative account can always log in, regardless whether the maximum number of users has been met (Max Number of users that can login at one time is five).
Remove Edit Mode Privileges from Logged in Users and Obtain Edit Mode for Itself
When an Administrative account logs in, it does not automatically obtain configuration and provisioning rights. To obtain these rights, the administrative account must first remove privileges from other logged in accounts and then obtain the rights for itself. The example below describes how an administrative account can removing privileges from a User account that is already logged in. Follow instructions below to accomplish this.
Login to the Web GUI as an administrative user using the admin credentials. Uncheck the Request Configuration Rights box.
Remove the Edit Mode from all users by clicking on the Remove Edit Mode button located in the toolbar of the Administrators Tab. All logged in users will lose their Edit Mode privileges and their Edit Mode icons in the tool bar of the Users tab will toggle to Edit Mode Disabled.
Click on the User Tab of the administrator Web GUI session. Enable Edit Mode by clicking on the Edit Mode button which is in the Disabled state. The Edit Mode state will toggle and become Edit Mode Enabled. The administrator Web GUI session will now have full administrative privileges and rights.
Log Out All User Accounts through Administrative Account
The Administrative Account has the ability to log off all users that are currently logged onto the IMG 2020 through the Web GUI application. See instructions below on how to accomplish this.
Currently there are two user accounts logged into the Web GUI application. One has Edit Mode privileges and the other does not.
Open an administrative session by logging into the Web GUI as an administrative user. Once logged on, the admin user does not have write privileges but has admin privileges. Edit mode is set to Disabled.
To log off all the users currently logged into the Web GUI, click on the Log Out All button from the administrator tab in the Web GUI toolbar. At this point, all the users with the exception of the admin user you are currently working in will be logged off. This account will now be the only account logged in.
The Log Off All button will log of all users including any administrative accounts that may be logged in.
Additional Information
The maximum number of accounts that can get created is twenty. This includes both administrative and normal accounts.
The maximum number of account logins is limited to five. This includes both admin accounts and normal accounts. If trying to login using normal account credentials you will be nacked with a Login Error information box. However, if there are already five accounts logged in (admin and normal user) and the sixth account is and admin account, the admin account will be allowed to log in.
An Admin account will display in the configuration tree pane, along with all the user accounts created. See screen capture below.
A non administrator account will not display the Administration tree with the individual users in the Configuration Tree pane.
If the administrator deletes an account that was logged in, that account will not have the ability to log back. The account would have to be recreated using the administration account.
It is recommended that when a user is done configuring the system that they give up their configuration rights by setting the Edit Mode button to disabled.
To verify which account the user is viewing, refer to the main tab in the Web GUI. The user is displayed there. Refer to the screen capture below.
