Cause Code Table
Cause Codes indicate the reason for call failure or call completion. Typically, cause code values range from 0 to 127. The IMG 2020 uses the cause codes for functions such as routing a call, playing announcements, manipulating cause code values, and releasing calls. The Cause Code Table object creates a database of cause code table element/entries. Each element/entry created under the Cause Code Table object depicts what to do when receiving a certain cause code. The IMG 2020 supports functions such as mapping cause codes, routing on a cause code, and configuring a specific channel to release a call when receiving that cause code. Below is information on the Cause Code Table object.
Web GUI Page
Dialogic > Routing Configuration > Cause Code Tables > New Cause Code Table
Maximum Objects
The IMG 2020 will allow up to 66 combined Route Tables, Cause Code Tables, Time Of Day Tables and Service Routing/TOD Tables. The IMG 2020 has a max capacity of 100,000 combined elements/entries of the tables mentioned above. For example: the IMG 2020 can support creating 20 Cause Code Tables with each Cause Code Table having 5000 Cause Code Table Elements.
Related Topics and Dependencies
Field Descriptions
ID
The ID is automatically populated with the next available ID and cannot be modified.
Name
This field defaults to Table. The default name can either be accepted or modified to a name that describes the Cause Code Table being configured. To modify, highlight the default name and enter a new name. When renaming, it is good practice to enter a name that identifies or describes this particular route table.
Routing Criteria
This field will default to Cause Code and cannot be modified.
Buttons
Download Routing Table -After either creating or modifying a Cause Code Element under a Cause Code Table, the Cause Code Table will display an icon with an exclamation point. The exclamation point displayed alerts the user that the Cause Code Table Element created or modified has not been sent down to the IMG 2020. Click on the Download Routing Table button and all the cause code table elements will be downloaded. After the cause code elements have been downloaded, the exclamation point will change back to the icon displaying that the object is successfully configured.
Delete All Route Elements - TheDelete All Route Elementsbutton can be used to clean up a configuration. The Delete All Route Elements button will delete all the Cause Code Table Elements configured under the Cause Code Table as long as they are not being utilized.