IMG 1004 - Quick Start Guide
This IMG 1004 Quick Start Guide is an abbreviated guide which describes how power and network cabling are connected prior to configuring. For more in depth information on installation and setup, refer to IMG 1004 - Installation and Setup Guide.
Shipping Information
Review the packing list to check that all the items listed on the packing list have been sent. Should any discrepancies exist, contact your Sangoma Representative immediately.
The original packaging should be retained in the event the system needs to be shipped for any reason. If packaging is no longer needed, both the corrugated cardboard and polyethylene foam can be recycled. See your local recycling facility for information and procedures on this.
Connecting Power
Connecting AC Power
The IMG 1004 is powered by an AC voltage. The AC input power must conform to the specifications in the table below.
Input | Min | Max |
Vin (voltage) | 90 VAC rms | 264 VAC rms |
Vin (Frequency) | 47 Hz | 63 Hz |
Iin (90 VAC) |
| .35 amps rms |
Iin (180 VAC) |
| .17 amps rms |
Heat Dissipation |
| 100 BTUs/hr |
Complete the following steps to connect AC power to the chassis. Plug the AC power cable into a grounded outlet.
Plug AC cable into the receptacle on the AC power module.
Insert other end into a grounded wall outlet, uninterruptible power supply (UPS), or surge protector.
Press switch on the AC power module to I (On).
Warning! Do not attempt to modify or use the supplied AC power cord if it is not the exact type required.
AC Power Module
Located on the rear of the IMG 1004 is an AC input power module with an integrated fuse, power switch, and standard three position female AC input connector. This connector allows the docking station to interface with all variations of AC outlets by simply using a standard power cable and compatible outlet plug.
For more information regarding AC Power, please refer to IMG 1004 - Connecting AC Power
Network Connections
Connecting CTRL 0 Interface
The information below will provide the user with a basic setup sequence for connecting the IMG 1004 to the GCEMS server for the purpose of downloading software, managing services, and configuring the IMG 1004 using the ClientView GUI. Located on the rear of the IMG 1004 are the network interfaces. The interface CTRL is a Fast Ethernet port typically dedicated to the GCEMS server for network management functions. This port is connected to the GCEMS server and is typically installed onto a private secure network.
Connect up the cables as shown in the first figure below. The figure below displays an option that can be used that allows remote access to the GCEMS server and IMG 1010.
Connecting DATA 0 Interface
The DATA interface located on the rear of the IMG 1004 is a 100 Mbit port and is dedicated to VoIP Signaling and RTP traffic. Depending on how the ports are configured, the DATA interface can be configured to be on the same secure IP network as the CTRL interface (Management Network), or can be connected to a separate public network to be used for VoIP Signaling and RTP traffic.
Connect up the cables as shown in the figure below. The figure below displays the DATA interface being connected to a public network.
The DATA interface located on the rear of the IMG 1004 and is a 100 Mbit port dedicated to VoIP Bearer traffic (RTP) or SIP/H.323 signaling. Refer to IMG 1004 - Connecting Ethernet and TDM Cables for more information on connecting to this interface.
The IP addresses for these ports are assigned through the ClientView GUI. For more information on configuring these interfaces, refer to the IP Address and IP Network (Interface) topics in the IMG 1010 - ClientView Pane Reference section of the online documentation.
Connecting TDM Signaling and Bearer Ports
The Bearer ports (Interface Offsets) 0-3 connect to a TDM network as displayed below. Each bearer interface which represents one DS1 can have TDM signaling and/or TDM Bearer traffic configured on them. The Bearer Span interfaces are typically used but not limited to SS7, ISDN, or CAS bearer traffic. TDM signaling can be configured to use the Bearer Interfaces as well. Refer to IMG 1010 - T1-E1 for more information.
Configure Pre-loaded GCEMS server
When purchasing an IMG 1004, the customer has the option of purchasing a server which is labeled the GCEMS server. This server has been pre-loaded with a version of Red Hat Enterprise Linux OS along with all the applications and services needed to start configuring the IMG 1004. If the GCEMS server was purchased through Dialogic Inc, follow the procedure below. The procedure below describes configuring the GCEMS server to operate in your specific network. The first ethernet port on the GCEMS server is preconfigured with an address of 192.168.0.100 that can be used to connect to the GCEMS server to make further changes to host configuration.
Most commands will need to be executed as a root or super-user. Verify before entering commands that you are a root user.
Update /etc/hosts and /etc/sysconfig/network files
In the /etc/hosts file, there are two entries. The first is mapped to 127.0.0.1. Do not edit this. The second is a factory default set up during configuration and testing at the factory. Using a text editor such as vi or gedit, modify the default factory settings to equal the hostname and ip address being given to the GCEMS server. See example of default file below.
192.168.0.100 FactoryDefault localhost.localdomain 127.0.0.1 localhost.localdomain localhost
Edit the HOSTNAME=<hostname> line in the /etc/sysconfig/network file so the value given to <hostname> is the same hostname being modified in /etc/hosts file in previous step.
[excelsw@FactoryDefault ~]$ more /etc/sysconfig/network NETWORKING=yes HOSTNAME=FactoryDefault
If the GCEMS server was not purchased from Sangoma, then a server must be configured with Red Hat Enterprise Linux. The GCEMS and ClientView applications use Red Hat Enterprise Linux as the operating system to run on. In the online documentation, the topic IMG 1004 - Installing Linux displays recommended GCEMS server specifications, recommended Linux Configuration and OS settings, and one example describing the installation of Red Hat Enterprise Linux onto a server. Follow these topics to install Linux on a server. Once Linux is installed, continue on with the procedure below.
IMPORTANT: Please read and understand the IMG 1004 technical documentation prior to performing any setup or installation procedures. The documentation can be accessed through the following link IMG 1004 - Introduction
Create symbolic link to load system software
To install the System Software into the IMG, the FTP Server being utilized (Usually GCEMS Server) should have one of two things to allow software to be loaded.
A pathname to the specific software that is to be installed -or-
Have a link generated in the ftp server that points a generic name (img1004_id0106.bin) to a specific software file.
The procedure below describes the latter. Creating a link will allow the user to change software builds in the IMG easily. The link generated will create an association between the filename line in the dhcpd.conf file located in /etc and the latest version software being installed. The link will be created in the /home/excelsw/ftpBuilds folder. A script has been written that will create the symbolic link described above. This script was written to make it easier to change the symbolic link each time a new build is to be installed. Follow the procedure below to create the symbolic link through the lnimg script.
Copy the script file labeled lnimg located in the /opt/dialogic/common/osconfig directory and paste it into the /home/excelsw/ftpBuilds directory.
From the ftpBuilds run the lnimg (link img) script
[root@localhost]# ./lnimg
Follow the instructions and enter the appropriate IMG 1004 Build Number from the Available IMG 1004 Build files. Use the format described in the lnimg script. (1051=10.5.1, 1052=10.5.2, 1053=10.5.3).
The following response will be generated:
Link Created… img1004_id0106.bin -> img1004_ver1053123_id0106.bin
Executing the ls –la command as shown above, verifies that the link was created.
Create dhcpd.conf file
Create the dhcpd.conf file. The IP information, codec information, and protocol information for the IMG and GCEMS server should be determined before starting the xldhcp script. Also, the MAC address of the CTRL interface can be obtained from sticker located on the rear of IMG 1004 chassis.
As Super User, create a dhcpd.conf file. Run the dhcpd file creation script located in the following /opt/dialogic/common/osconfig directory.
[root@localhost]#./xldhcp
Enter values when prompted as appropriate for your configuration. You will be prompted for the following information:
Router/Default Gateway IP Address: [192.168.0.1] Router/Default Gateway Subnet Mask: [255.255.255.0] Subnet IP Address: (Router/Default Gateway IP Address - 1) [192.168.0.0] FTP Server IP Address: (Most likely this PC’s IP Address) [192.168.0.100] How many IMG systems are being configured? [1] IMG Type: (Enter 1 if IMG 1004 or 2 IF img 1010)[1] T1 or E1 IMG(t/e)? [t] CODEC Profile Selection 1 = LBR (512 ch/mod) Profile 5 2 = LBR + iLBC (336 ch/mod) Profile 6 3 = LBR + iLBC + wireless (336 ch/mod) Profile 7 4 = LBR + AMR + GSM (480 ch/mod) Profile 8 [NOTE: You must have a license for wireless codecs. You must also set host flags accordingly (see Vocoder Information)] Enter CODEC profile? [2] IMG(CTRL0)[1] IP Address: [192.168.0.102] Enter MAC Address: 05:06:07 IMG(CTRL0)[1] MAC Address:00:20:1c [00:20:1C:xx:xx:xx](MAC shown on IMG Label)
Assign an IP address to the CTRL interface that is on the same subnet as the GCEMS server. Once this IP address is set, the GCEMS will be able to connect to and configure the IMG.
The following is the response after all prompts are complete:
File dhcpd.conf created with 1 IMG’s configured . . .
The file will be created in the /opt/dialogic/common/osconfig directory.
Move the file to the /etc directory
mv dhcpd.conf /etc
Start the services nfs, vsftpd, and dhcpd, services
As a Super User, start all the services and configure them to restart when GCEMS server is rebooted. Enter the following commands to start the nfs server.
#/sbin/service nfs start (Start the nfs service) #/sbin/service nfs status (Verify whether nfs is running or not) #/sbin/chkconfig nfs on (Configure nfs service to restart after a reboot of GCEMS) #/sbin/chkconfig nfs --list (Verify that runlevels 3,4 and 5 are all on.) Example: nfs 0:off 1:off 2:on 3:on 4:on 5:on 6:off
Enter the following commands to start vsftpd service
#/sbin/service vsftpd start (Start the vsftpd service) #/sbin/service vsftpd status (Verify whether vsftpd is running or not) #/sbin/chkconfig vsftpd on (Configure vsftpd service to restart after a reboot of GCEMS) #/sbin/chkconfig vsftpd --list (Verify that runlevels 3,4 and 5 are all on.)
Enter the following commands to start dhcpd service
#/sbin/service dhcpd start (Start the dhcpd service) #/sbin/service dhcpd status (Verify whether dhcpd is running or not) #/sbin/chkconfig dhcpd on (Configure dhcpd service to restart after a reboot of GCEMS) #/sbin/chkconfig dhcpd --list (Verify that runlevels 3,4 and 5 are all on.)
Enter the following commands to start ntpd service
#/sbin/service ntpd start (Start the ntpd service) #/sbin/service ntpd status (Verify whether ntpd is running or not) #/sbin/chkconfig ntpd on (Configure ntpd service to restart after a reboot of GCEMS) #/sbin/chkconfig ntpd --list (Verify that runlevels 3,4 and 5 are all on.)
Once these services are running and the IMG software build is available the software can be downloaded. Refer to IMG 1010 - Downloading System Software and download the system software from the GCEMS server to the IMG.
Install GCEMS software
To take advantage of all new features, it is recommended that the latest version of GCEMS software be installed on the GCEMS Server. The most current software can be obtained from the Sangoma Technical Support website.
Go to the Sangoma BBS Website at http://excelbbs.sangoma.com/default.htm
You will require a logon username and password to access the site. (A support contract is needed to access this site.) Within this site in section "357. IMG 10.5.3" will be two software binary files with the following format. Download the latest version of these files.
IMG_10.5.3.xxx.bin
IMGUserInterface_10.5.3.xxx.bin
If you do not have a support contract with Sangoma, then the software supplied to you on the Software CD can be used.
Open a terminal on the GCEMS server and become a root/superuser by entering the command:
[localuser@localhost]$ su Password: excel2
Change the mode to executable for the following files being installed. This is accomplished by executing the following commands:
[root@localhost]#chmod +x IMG_10.5.3.xxx.bin [root@localhost]#chmod +x IMGUserInterface_10.5.3.xxx.bin
Install GCEMS software.
[root@localhost]# ./IMG_10.5.3.xxx.bin (xxx=build) (Follow prompts)
The GCEMS will be installed in the directory /opt/dialogic/installs/IMG_10.5.3.xxx. At the end of the installation you will be prompted to log out and then log back in. Do not log out and back in at this time.
Install the IMG User Interface
[root@localhost]# ./IMGUserInterface_10.5.3.xxx.bin (xxx=build) (Follow prompts)
IMGUserInterface will be installed into /opt/dialogic/installs/IMGUserInterface_10.5.3.xxx.
At the end of the installation you will be prompted to log out. Log out as root user by entering the exit command.
For more information on installing GCEMS and ClientView, refer to IMG 1010 - Software Installation and Setup
Starting ClientView to start Configuring Switch
Once the IMG 1004 has the system software installed, the cabling is connected, and the GCEMS server has been configured, the ClientView application needs to be started. Once started, the clientView application can be used to configure the system. Follow procedure below to start ClientView.
Double Click on the IMG ClientView icon on the desktop -or- enter the ./ClientView command from the /opt/dialogic/IMG/IMGUserInterface/ClientView directory.
An About Dialogic ClientView box will appear. Click on the Close button at the bottom.
A Client Socket box appears and asks for username and password. Enter username and password and select OK. The default User and password are:
Username admin
Password adminEventView and ClientView screens will appear. GCEMS and ClientView are now running.
Right Click on the Dialogic IMG EMS object in the ClientView tree and select New Logical IMG. Enter a name for this Logical Node Group.
Right click on The Logical IMG and select New Physical IMG.
In the object that appears, enter a name in the name field and enter the IP address given to the <CTRL 0> interface in the IP address (nn.nn.nn.nn) field. The GCEMS will now connect. Once connected, ClientView will appear like the following screen capture.
The IMG 1004 is now ready to be configured using ClientView.