Overview
Fonality’s paperless fax service takes faxing (and its headaches) out of the dark ages and into the modern web world. Fonality customers can send & receive faxes directly from their email inbox and mobile devices. Each paperless fax line gives individual users their own toll free or DID number so they can receive faxes from any “old-school” fax machine in the world. Sending faxes is as easy as emailing an attachment.
Paperless Fax delivers reliable faxing without a fax machine, paper, and phone lines. Users receive faxes in the form of email messages, with all of its convenient features -- viewing, printing, archiving, forwarding to another address or fax number, and importing into other applications. Paperless Fax offers the most reliable service without ever having to worry about losing an important fax message, compromising confidentiality, busy phone numbers or malfunctioning hardware. Faxes can be retrieved wherever and whenever email can be accessed - including mobile devices!
How it Works
You order a paperless fax line for a user (“John”)
We give John a phone number & associate it with his email address
When people send faxes to John’s new fax number, he receives an email with the fax attached as a PDF
When John wishes to fax to someone’s fax machine, he composes a new email, addresses it to the fax number, attaches virtually any file, and clicks send.
Features & Benefits
Individual, unique local or toll-free fax numbers
Ability to receive multiple faxes simultaneously — the fax number is never busy
Fax documents can be deleted, printed, forwarded or stored electronically
Faxes may be conveniently retrieved anywhere and anytime users have access to email Eliminates document handling errors such as lost pages, improperly collated pages, mistaken document pickups, and improper delivery through interoffice mail
Private - unintended recipients cannot view message content
Eliminates equipment such as fax machines, fax servers, fax boards, and fax software Comprehensive usage reports capture details of all fax activity, providing valuable information for cost allocation and expense analysis
Maintain a complete archive, including a copy of every fax, without file cabinets
Pricing model benefits
Pricing is designed to remain very simple. Paperless Fax is charged monthly per “line” plus a p/page fee, when over the plan max. If you have a published fax number already that you wish to continue using with this service, a one-time fee is applied. We will immediately set you up with a temporary number to use while the phone number is transferred from your existing carrier (usually 6 weeks).
(International table of rates for outbound faxing is available separately)
Fax Lines are affordable so individuals & small groups can have their own numbers
Toll Free lines are provided at no extra charge
Pay only for what you use (no bundled use-it-or-loose-it page fees) Keep your existing phone number(s)
Single consolidated bill each month with itemized usage
No need to pay for phone lines from the telephone company that sit idle
No startup fees
No minimum use fees
No hidden costs
No extra fees for mobile devices
Send/Receive Instructions
Almost any device capable checking email and opening a PDF can receive a fax. Almost any email program can send faxes…
Microsoft Outlook, Outlook Express, Lotus Notes, etc.
On-line email services like Gmail, Yahoo, etc.
…and you can send from many different devices…
PC, Mac, Netbooks, iPad, etc.
Blackberry, Android,Phone, etc.
…and you can send your document to any fax machine in the world!
How to Send a Fax:
Compose a new email
Address email as <faxnumber>@fax.fonality.com
Attach file(s)
Send email
After sending, you will receive a confirmation email when we receive your fax request, and we will send a second email when your fax is delivered to its destination.
Examples of sending a fax in the US (always use “1 + area code”):
13105551212@fax.netfortris.com
18005551212@fax.netfortris.com
An International Fax to the UK with the fax number 12-345-6789 (always use country codes):
01144123456789@fax.netfortris.com
Attaching your Fax Document
In your new email, you will need to insert or attach the document by browsing within your computer/device and selecting a file. You may attach up to a maximum of 5 files of almost any page length to each faxed email. Many people keep a cover page template & attach it first in the email as well.
The following file types are supported:
TIF/TIFF (Tagged Image File Format)
TXT (Plain Text)
HTML (Hypertext Markup Language)
RTF (Rich Text Format)
DOC, DOCX (Microsoft Word Windows v.97, 2000, XP, 2003, 2007)
XLS, XLSX (Microsoft Excel Windows v.97, 2000, XP, 2003, 2007)
PPT, PPTX (Microsoft PowerPoint Windows v.97, 2000, XP, 2003, 2007)
PDF (Adobe Portable Document Format)
JPG, VSD (Visio and JPEG)
GIF (Graphics Interchange Format)
How to Receive a Fax:
Your Paperless Fax comes with either a direct dial number or toll free number. When people send a fax to this number, the Netfortris service will receive the fax (no busy lines to worry about) and convert the fax document to a PDF and email it to you. The sending fax machine will receive confirmation when the fax is completely sent to us, and you will have the fax in your inbox within moments. Once received, you are free to share, save or print the file as you wish.
Click here to read our Paperless Fax FAQs