The web admin panel at http://cp.fonality.com has a row of tabs across the top:
AutoAnswer: For editing call menus (either voice prompts or ringing a number of phones)
Users/Extensions: People's names, extensions numbers, passwords, and contact details. Also group permissions, such as what people can and cannot do with HUD.
ACD/UAE: For Call Center Edition, Call queues, where agents can log in and start receiving calls, or log out and stop receiving calls. Note: You still have to route callers *to* queues from the AutoAnswer call menus
Reporting: CDR reports (inbound/outbound call records) and ACD reports (how queues are performing; Call Center Edition or higher).
Status: (dedicated/premise-based servers only) How your server is performing, if a hard disk is filling up, and sending you e-mail alerts if certain conditions are met.
Options: Set your admin password, server timezone, update your administrator contact information. For dedicated/premise-based servers also configure cards, VoIP trunks, IP settings, and dialplans.