Introduction
Description: You can place a call - initiated as Outbound - to a specific destination and, when answered, it will be treated as a regular Inbound Queue Call, waiting in the Queue to be answered by an agent.
scope: cx.queue-calls
API Request
curl -XPOST --location 'https://cpaas.sangoma.com/cx/api/v1/queues/call/' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer <YOUR_ACCESS_TOKEN>' \
--data '{
"queue_name": "queue_test",
"destination": "9001",
"tenant_domain": "acme.cx.sangoma.com"
}'
Note: Replace <YOUR_ACCESS_TOKEN> with your Access Token obtained from the authentication step.
This API call will enable the specified Queue (queue_name) within the tenant_domain to make calls to the provided destination.