CommUnity Release Notes - December 2023 and January 2024

CommUnity Version 2.2.5

Release Date - January 11th, 2024

• Issues Resolved

  • None

• New Features

  • None

• Improvements

  • Implement Salesforce integration logic to support the phaseout of 3rd party cookies in certain browsers 

  • Update firmware for Sangoma P-Series telephones to version 4_16_2 

CommUnity Version 2.2.0

Release Date - December 14th, 2023

• Issues Resolved

  • Prevent myHUD display of Conference Room section for user types that do not have personal conference room functionality 

  • Correct various issues in talk duration reporting calculation 

  • Correct issue in reporting average talk time in queue report summary caused by improperly including abandon calculation 

  • Correct failure to properly clear queue login/logout feature code dialed calls within myHUD 

  • Correct failure to properly dial voicemail from voicemail button on a Sangoma phone configured to use TLS+SRTP

  • Correct regression that caused the call me function of prompt recording to fail 

  • Correct failure to properly edit the user details of certain User Types 

  • Correct error in generating a Call Logs report when multiple numbers are specified in the Called or Caller Number filter fields 

  • Correct alignment issue in myHUD when displaying that a user is on a conference call 

  • Correct an occasional issue performing blind transfer to a parking lot using feature codes that could result in a dropped call 

  • Correct issue with mute functionality of myHUD call control 

  • Correct regression error in myHUD displaying call status and presence of logged in hot-desking users 

  • Correct error that prevented a myHUD user from calling themselves using their own carrier number 

  • Correct occasional error with myHUD search UI 

  • Correct occasional error with Okta login for myHUD users 

  • Correct failure in CCM to properly display multiple calls from the same caller ID number 

  • Correct error in myHUD that caused the “Show More” functionality within a group to improperly function when the group contained suspended users hidden by permission 

  • Correct audio fade errors with myHUD on macOS 

  • Correct occasional error handling of passwords set to never expire that caused users to receive password reset requests 

  • Correct error that prevented Admin Level 1 users from editing queues 

  • Correct error that prevented proper unassignment of call center license from users 

  • Correct occasional error that caused the stop button in an audio prompt recording from the computer microphone to fail to function 

  • Correct error that prevented call log from properly populating within Sangoma model telephones call log application 

  • Correct error that prevented Level 1-3 admins from adding certain User Types to Groups 

  • Correct description of automatic voicemail deletion feature in myHUD to reflect that the option automatically deletes voicemails after emailing them, not after listening to them 

• New Features:

  • Added new myHUD settings to toggle notifications for different types of messages 

  • Automatically update phone directories as user changes occur in AP 

  • Support .gif file types within myHUD 

  • Provide adjustable alert volume within myHUD 

  • Support drag and drop of files to myHUD communications streams 

  • Support drag and drop reordering of favorites within myHUD 

  • Allow myHUD to act as the handler for telephone links in Windows environment 

  • Add email alert option for Current Longest Hold Time for queued calls 

  • Support voicemail app on Sangoma P-Series phones 

• Improvements:

  • Prevent display of incomplete features 

  • Update phone number parsing libraries 

  • Improve performance of myHUD 

  • Apply various myHUD improvements 

  • Align myHUD authentication screen with Sangoma design standards 

  • Apply updated CSS to several myHUD components 

  • Update Recent Communications section of myHUD with new table components 

  • Improve visibility of myHUD notifications in system tray 

  • Improve scrolling within myHUD chats 

  • Utilize three-dots menu within myHUD communications stream top bar 

  • Improve internal event producers and topics in order to facilitate better integration across Sangoma services 

  • Address certain API inconsistencies 

  • Improve internal Sangoma service interoperability 

  • Improve modal windows within myHUD 

  • Add foundational work for ICS generator 

  • Update voicemail transcription 

  • Improve support for Sangoma Connect Mobile 

  • Improve ability of myHUD to deal with the changing of audio paths