SMS Number Assign & Unassign use cases - kb/3419

Overview

This article explains the different use cases for assigning SMS numbers to configurations within the Curbside, Send, and Ugent Notify Sangoma apps.

Note: When an SMS Number is removed from all configuration the number becomes available for use in a different application. Before using the number in a different application it must be re-registered in the SMS campaign Registry using the Sangoma’ SMS Campaign Registration App. Re–registering an SMS Number requires you to delete the original campaign registry and submit a new registry. For more campaign registry instruction reference the SMS Campaign Registration App User Guide.

Use Cases

New config

1. Create a new config with no other existing configs:

   1. Select SMS number from list

   2. Complete and save changes

   3. Expected result:

      1. SMS number is assigned to the application

2. Create a new config in addition to existing configs:

   1. Select same SMS number as existing config(s)

   2. Complete and save changes

   3. Expected result:

      1. SMS number is still assigned to the application

3. Create a new config in addition to existing configs and use diff SMS:

   1. Select a different SMS number from existing config(s)

   2. Complete and save changes

   3. Expected result:

      1. SMS number is assigned to application

      2. SMS from other configs is still assigned to the application

Edit existing config

1. Edit config with no other existing configs:

   1. Select different SMS number from list than previously assigned

   2. Complete and save changes

   3. Expected result:

      1. New SMS number assigned to the application

      2. Old SMS number is unassigned

2. Edit config with multiple configs assigned to the same number:

   1. Edit one of the configs and select different SMS number

   2. Complete and save changes

   3. Expected result:

      1. New SMS number assigned to the application

      2. Old SMS is still assigned to the application (used by other configs)

Delete config

1. Delete config (SMS number is only used in a single config):

   1. Expected result:

      1. SMS number is unassigned

2. Delete config (multiple configs using the same SMS number):

   1. Expected result:

      1. SMS number is still assigned to the application (used by other configs)

3. Delete config (multiple configs using the same SMS number):

   1. Setup

      1. Create 4 configs, two with SMS xxx and two with SMS yyy

   2. Delete one of the configs that is using SMS xxx

   3. Expected result:

      1. Both sms xxx and yyy are still assigned to the application

   4. Delete the other config that is using SMS xxx

   5. Expected result:

      1. SMS xxx is unassigned and is now available for use in this and other apps.

      2. SMS yyy is still assigned to the application