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Profile Panel

The Profile Panel shows you the profile of the extension-owner you are talking to. Profile information can be entered by theSwitchvox administrator, or by the extension owner.

An Extension Profile includes some or all of the following:

  • Picture

  • First and Last Name

  • Email Address

  • Location

  • Title

  • Extension Number

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Profiles can be shown in the Switchboard and on a phone that uses a Phone Feature Pack. For details, see Your Phone Feature Pack.

This panel also offers several one-click options to reach this person: 

  • Chat. Start a chat with this extension.

  • Call. Call this extension. The Switchboard rings your phone, and then when you answer it rings this extension. (You may be able to set up your phone so that it automatically answer calls from the Switchboard; see Phone Settings.)

  • Voicemail. Call the voicemail for this extension. The Switchboard rings your phone, and then when you answer it rings this extension's voicemail box so that you can leave a message. (You may be able to set up your phone so that it automatically answer calls from the Switchboard; see Phone Settings.)

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