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Get Global Variable

This action stores the value of a Global Variable into a normal variable. If you change the value of this normal variable, it does not affect the original Global Variable. Global Variables are variables that can be accessed from all IVR Menus and whose values persist between calls. If a Global Variable’s value is changed by an IVR Menu, all IVR Menus and all calls will have access to that value.

  • Variable to set. Select a previously existing variable from the dropdown, or enter a unique name in the text field.

  • Set to value of Global Variable. Select the Global Variable that contains the value that you want.

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