Set Global Variable
This action sets a Global Variable. Global Variables are variables that can be accessed from all IVR Menus and whose values persist between calls. If a Global Variable’s value is changed by an IVR Menu, all IVR Menus and all calls will have access to that value.
Global Variable to Set. Select a Global Variable from the dropdown, or enter a unique name for this Global Variable.
Set to value of Variable. Select a variable from the dropdown. The value contained in the variable is now also contained in this Global Variable.