To enable vpn access:
Go to Server > Diagnostic > Technical Support
Enable vpn access.
Enter password - The password will be provided by Tech Support
This section provides tools for Switchvox Technical Support representatives to help you with any problems that you might have with Switchvox.
IMPORTANT: You do not need to, and should not use these tools unless it is at the request of a Switchvox Technical Support representative.
Technical Support Access allows Technical Support access your machine to help diagnose a problem. You must enable Technical Support Access to use the VPN connection. If you disable it, then all access to your system will be closed, including an open VPN connection.