For Switchvox versions 8.x or later, see Using the Switchvox Apps . As of version 8.0.1, the Switchvox administrator no longer needs to assign the desktop softphone to each user; all users can log into the desktop softphone app.
For Switchvox versions prior to 8.x, see How to Set Up and Manage Switchvox 7.x for the Desktop Softphone App for how to do this in earlier versions.