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Basic Steps

  1. Login into the Business Voice Portal using your Administrator level credentials.

  2. Select Configuration from the menu at the top of the page.

  3. Search and select a Location.

  4. Select Extensions within Device Management in the left side menu.

  1. Select a phone type from the Phones dropdown that supports receptionist mode (See list below).

  1. Select a value from the Receptionist Line Keys dropdown.

  1. After all changes have been complete click Save Changes to System.

Allowed Phones with Required Functionality

Polycom

Yealink

  • Polycom VVX150

  • Polycom VVX250

  • Polycom VVX350

  • Polycom VVX450

  • Polycom VVX101

  • Polycom VVX201

  • Polycom VVX300

  • Polycom VVX310

  • Polycom VVX301

  • Polycom VVX311

  • Polycom VVX400

  • Polycom VVX410

  • Polycom VVX401

  • Polycom VVX411

  • Polycom VVX500

  • Polycom VVX501

  • Polycom VVX600

  • Polycom VVX601

  • Yealink T41S

  • Yealink T42S

  • Yealink T46S

  • Yealink T48S

  • Yealink VP59

  • Yealink T58A

  • Yealink T57W

  • Yealink T54W

  • Yealink T53W

 

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