This article describes Switchvox version 7.5.0.1 (101734). This version offers resolved issues.
IMPORTANT: if any phone-users have the Switchvox Softphone for Mobile app, please ensure that the Server > Phone Networks All Networks rule has Direct Port Access set to YES as indicated in How to Set Up and Manage Switchvox for the Switchvox Softphone. Please also review the Firewall/NAT Checklist to ensure that your firewall is set correctly to support the app.
Recent Release Notes: 6.7.1.3, 7.0, 7.1, 7.2, 7.2.1, 7.3, 7.3.1, 7.4, 7.5, 7.5.0.1.
This version requires version 7.0 (94939). See the article Updating to Switchvox 7.0 for instructions on migrating to version 7.0. Please note that after you update the PBX, you need to clear your web browser cache after you update, to ensure the new features display correctly.
There are new features that do not have corresponding sounds in the 7.0 language sound packs. In versions 7.0 and later, if you are using a language sound pack and a new feature, you may need to record custom sounds for use with the new feature (e.g., Virtual Queues in version 7.3).
Issues Resolved
The Switchvox Softphone for Mobile app failed to connect to Switchvox under particular circumstances that are resolved in this version of Switchvox. And, version 5.1.2 of the mobile apps is required to take advantage of this correction in version 7.5.0.1 of Switchvox. IMPORTANT: to support the app, please ensure that the Server > Phone Networks All Networks rule has Direct Port Access set to YES as indicated in How to Set Up and Manage Switchvox for the Switchvox Softphone. Please also review the Firewall/NAT Checklist to ensure that your firewall is set correctly to support the app.
Video calls in the Desktop Softphone with participants who are experiencing poor network conditions no longer cause performance problems that could occur in some circumstances.