If running Switchvox version 6.0 or later, see SETUP-EXTENSIONS-GROUP-6-X.

Extension Group

Extension Group tools enable you to group extensions together so you can apply changes and features to many extensions at a time.

The All Extensions group includes every extension in Switchvox. If you add an extension, it is automatically included as a Group Member. This group cannot be modified

Managing Extension Groups

Create Extension Group adds a new extension group.

The Modify icon for the group lets you select the group you want to modify and display the Modify Group page.

The Delete icon for the group selects the group you want to delete and displays the Delete Group page. Click Yes, Delete Extension Group to remove the group.

Mouse-over the Note to see the Note that was added for a Group.

Extension Group Settings

Name. A unique name for this group.

Note. A descriptive note for this item. This is displayed when you hover over the note icon.

Voicemail/Fax Mailbox Quota (MB). A number of megabytes as a disk-space quota. This is the maximum number of megabytes that can be used for voicemail messages and faxes. This value can be set for extensions and extension groups.

• Leaving blank, indicates unlimited space.

• Entering a 0 (zero), indicates no voicemail or faxes can be stored.

• If a quota is set for a group or groups, and for an extension in the group, the extension's mailbox quota is used.

• If an extension is a member of multiple groups, the lowest mailbox quota is used.

• If an extension is not allowed to have voicemail, this setting is not relevant.

Manage Group Members. This collector box lets you find and collect extensions and other Extension Groups that belong in this Extension Group.
To put an extension or Extension Group into the Group Members collection:

• Type a name or extension number into the text field. As you type, Switchvox offers suggestions of matching extensions.

• Click the Find icon to display the extensions available in Switchvox. You can sort this view by the column headers. If you are working with phone-type extensions, you can expand the window to show an extension's profile.

To delete an item from the collection, select it and click the Delete icon.

To put items in the right order, select the items you want to move, then click the Up, Top, Down, or Bottom button.

To select multiple items in the collection:

• Control-click to select two or more items that aren't together in order.

• Click an item, and then Shift-click another item to select both items and all items between them.